Top FAQ Highlights
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Is Your Gold Real?
Yes — we only sell 14K, 18K, and solid silver. Never plated. Never fake. You always get the true value of what you pay for.
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Do You Do Repairs?
Yes! We repair all kinds of jewelry and watches — including same-day service (rush fees may apply).
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How Can I Reach You?
You can text us 24/7, or call during store hours. Visit us at 159 Main St, Everett MA.
💬 Frequently Asked Questions
Real answers. Real gold. Real people.
Gold, Materials & Value
Is your jewelry real gold?
Yes. We only work with certified 18K, 14K, and solid silver — no plated gold, no tricks, and no marketing words to hide the truth. What you buy is exactly what you get.
Do you sell plated jewelry?
Never. At Art Gold, we don’t believe in shortcuts. Our jewelry is made to last — solid gold and silver only.
Is your gold tested?
Yes — we use state-of-the-art laser machines to test and verify the purity of every piece.
Why is your gold more affordable than big brands?
We don’t inflate our prices with “luxury brand” markups. With us, you’re paying for real gold, not packaging. You simply get more gold for your money.
How is gold priced?
Gold prices are based on the daily market rate, and may vary day to day.
Services & Repairs
Do you offer jewelry repairs?
Yes! We repair all types of jewelry, including chains, rings, earrings, watches, and more — even Masonic pieces.
Do you replace watch batteries?
Yes — we offer same-day watch battery replacement.
Can I get my jewelry repaired the same day?
In many cases, yes. We offer same-day repairs for an extra fee, depending on our current workload and your needs.
Do you do custom jewelry?
Absolutely. We have in-house designers who specialize in creating custom, handmade pieces just for you.
Do you make Masonic jewelry?
Yes, we’re proud to serve the Masonic community with custom and restoration services for all types of Masonic pieces.
Store Info & Support
Where are you located?
159 Main St. Everett, MA 02149
What are your store hours?
🕘 Monday–Friday: 9AM to 6PM
🕘 Saturday: 9AM to 4PM
❌ Sunday: Closed
Can I reach you outside of store hours?
Yes! We offer 24/7 support via text. For phone calls, we’re available during regular business hours.
Do you buy gold?
Yes, we do! You’ll need a valid ID to sell gold with us. Call or text us for a quote.
Our Craftsmanship
Is your jewelry handmade?
Yes — every piece is crafted with care, by hand, right here in our workshop.
Do you design your own jewelry?
We do. Our in-house designers create unique, meaningful pieces that reflect your story and style.
Questions? We’re Always Here for You.
At Art Gold Jewelry, we believe that great service means honest answers, fast help, and real people behind every message.
Whether you want to check your order status, inquire about custom designs, or ask a quick question about pricing — we’re here to help.
Reach out anytime, or explore the FAQ below to learn more about what we do.
